Legal · Québec
Law 25.
Our disclosures under Québec's modernized private-sector privacy regime (Loi 25).
What Law 25 is
Québec's Act to modernize legislative provisions as regards the protection of personal information (commonly called Law 25 or Loi 25). It updates the Act respecting the protection of personal information in the private sector (RLRQ c P-39.1) with obligations that came into force in stages through 2022, 2023, and 2024.
Who we are
Junglething is operated by a Canadian research and product team based in Québec. For Law 25 purposes, Junglething is the enterprise responsible for personal information it collects through the website, developer console, and gateway.
Privacy officer
A designated person is accountable for personal information protection at Junglething. Requests, questions, and access or rectification demands can be sent through the support channels made available in the product or website, addressed to the privacy officer.
What we collect
Account identifiers (email, authentication provider data), billing and usage metadata, API request telemetry, support communications, and operational logs needed to run and secure the service.
Purposes
To provide, meter, and secure the gateway; authenticate users; prevent abuse; investigate incidents; bill routed usage; comply with legal obligations; and communicate essential service updates. We do not collect personal information beyond what is necessary for these purposes.
Consent
By creating an account and using the service, you consent to the processing described here. Where consent is withdrawn, affected functionality may no longer be available. Separate consent is requested for optional processing when applicable.
Automated decisions
Junglething does not use personal information to make decisions based exclusively on automated processing that produces legal effects on you. Routing choices act on request metadata, not on profiling of the person.
Cross-border transfers
Service infrastructure, subprocessors, and upstream model providers may operate outside Québec, including in other Canadian provinces, the United States, and the European Union. Before transferring personal information outside Québec, we assess whether it will receive adequate protection under Law 25 criteria.
Model traffic
API traffic you route through Junglething may be processed by upstream providers you have selected. You remain responsible for your prompts, outputs, end-user disclosures, and compliance obligations attached to your application.
Retention
Personal information is retained only as long as necessary for the purposes above or as required by law. Account and billing records follow applicable retention periods. Request-level logs may be retained for shorter operational windows.
Security
Administrative, technical, and organizational measures proportionate to sensitivity of the information. Incident response procedures are in place, and confidentiality incidents presenting a risk of serious injury are notified as required by Law 25.
Your rights
You may request access, rectification, withdrawal of consent, de-indexing, cessation of dissemination, or portability of personal information concerning you, subject to the conditions set out in the Act. Requests receive a written response within the statutory timeframe.
Cookies and tracking
We minimize use of technology that identifies, locates, or profiles you. Where used, it follows the activation and notice requirements of the Act.
Updates
This notice is updated as practices evolve. Material changes will be communicated through the service.
Complaints
If a concern is not resolved after contacting the privacy officer, you may file a complaint with the Commission d'accès à l'information du Québec (cai.gouv.qc.ca).